The paramount importance lies in facilitating the right mentor-mentee match with flexibility tailored to the objectives, goals, and needs of both user groups. This process emphasizes communication before the commencement of the mentorship journey to minimize friction.
Implementing a continuous feedback loop system facilitates the evolution of both user groups, fostering a meaningful, purposeful, and progressive journey.
Within its ecosystem, the platform enables continuous learning, peer engagement, and access to the latest resources and trends in the ever-evolving field of service design.
The paramount importance lies in facilitating the right mentor-mentee match with flexibility tailored to the objectives, goals, and needs of both user groups. This process emphasizes communication before the commencement of the mentorship journey to minimize friction.
Implementing a continuous feedback loop system facilitates the evolution of both user groups, fostering a meaningful, purposeful, and progressive journey.
Within its ecosystem, the platform enables continuous learning, peer engagement, and access to the latest resources and trends in the ever-evolving field of service design.
Phase-wise release in 2025
The mentorship platform offers a distinctive experience, fostering impactful, resourceful, and lifelong connections for its users. An end-to-end (E-2-E) product design and development.
Phase-wise release in 2025
The mentorship platform offers a distinctive experience, fostering impactful, resourceful, and lifelong connections for its users. An end-to-end (E-2-E) product design and development.
Phase-wise release in 2025
The mentorship platform offers a distinctive experience, fostering impactful, resourceful, and lifelong connections for its users. An end-to-end (E-2-E) product design and development.
100+ Impactful
Collaborations
This platform aims to collaborate with partners, experts, and potential stakeholders to amplify its impact, ensuring a more meaningful and memorable experience for all involved.
100+ Impactful
Collaborations
This platform aims to collaborate with partners, experts, and potential stakeholders to amplify its impact, ensuring a more meaningful and memorable experience for all involved.
Unique and Evolving
Eco-system
The platform is committed to fostering ongoing growth for both its users and as a product, establishing itself as a unique ecosystem and an unparalleled mentorship platform.
Unique and Evolving
Eco-system
The platform is committed to fostering ongoing growth for both its users and as a product, establishing itself as a unique ecosystem and an unparalleled mentorship platform.
Unique and Evolving
Eco-system
The platform is committed to fostering ongoing growth for both its users and as a product, establishing itself as a unique ecosystem and an unparalleled mentorship platform.
Throughout the development of this mentorship website, we came to understand that our initial concepts were merely the starting point. By developing this product, we gained crucial insights into building a hyper-personalized mentorship platform that empowers both mentors and mentees. This platform fosters a vibrant ecosystem that transcends traditional mentorship, aiming to create lasting positive change and transforming mindsets.
I also discovered that it's a continual, iterative process throughout the entire journey. Embracing this approach facilitates the creation of a solution that provides convenient, time-efficient, and user-friendly accessibility to the target audience, ultimately enhancing everyday life for greater convenience. With this approach, it clarifies the original intent, which is to define the problem and ultimately ensure a delightful user experience.
Throughout the development of this mentorship website, we came to understand that our initial concepts were merely the starting point. By developing this product, we gained crucial insights into building a hyper-personalized mentorship platform that empowers both mentors and mentees. This platform fosters a vibrant ecosystem that transcends traditional mentorship, aiming to create lasting positive change and transforming mindsets.
I also discovered that it's a continual, iterative process throughout the entire journey. Embracing this approach facilitates the creation of a solution that provides convenient, time-efficient, and user-friendly accessibility to the target audience, ultimately enhancing everyday life for greater convenience. With this approach, it clarifies the original intent, which is to define the problem and ultimately ensure a delightful user experience.
The design journey persists indefinitely. Successfully wrapping up the project involves continuous usability studies to ensure that anticipated user issues and challenges have been effectively resolved.
Creating a thorough pilot program to conduct website usability testing before the official product launch, with ongoing iterations as needed to ensure a seamless user experience that is both meaningful and impactful.
The design journey persists indefinitely. Successfully wrapping up the project involves continuous usability studies to ensure that anticipated user issues and challenges have been effectively resolved.
Creating a thorough pilot program to conduct website usability testing before the official product launch, with ongoing iterations as needed to ensure a seamless user experience that is both meaningful and impactful.
The design journey persists indefinitely. Successfully wrapping up the project involves continuous usability studies to ensure that anticipated user issues and challenges have been effectively resolved.
Creating a thorough pilot program to conduct website usability testing before the official product launch, with ongoing iterations as needed to ensure a seamless user experience that is both meaningful and impactful.
The Ultimate Decision: The Champion's Return
The Ultimate Decision: The Champion's Return
The Whispering Echoes of Intended Impact
The Whispering Echoes of Intended Impact
Next steps
Next steps
Next steps
Thoughtful Retrospective
Thoughtful Retrospective
Thoughtful Retrospective
Thank you! Ready for a Team Jam!
Thank you! Ready for a Team Jam!
Thank you! Ready for a Team Jam!
nimisha priya © 2024
Unique and Evolving
Eco-system
The platform is committed to fostering ongoing growth for both its users and as a product, establishing itself as a unique ecosystem and an unparalleled mentorship platform.
Based on extensive research and data collection encompassing quantitative, qualitative, and competitive analysis ,a few selected key product features are structured as follows:
The paramount importance lies in facilitating the right mentor-mentee match with flexibility tailored to the objectives, goals, and needs of both user groups. This process emphasizes communication before the commencement of the mentorship journey to minimize friction.
Implementing a continuous feedback loop system facilitates the evolution of both user groups, fostering a meaningful, purposeful, and progressive journey.
Within its ecosystem, the platform enables continuous learning, peer engagement, and access to the latest resources and trends in the ever-evolving field of service design.
100+ Impactful
Collaborations
This platform aims to collaborate with partners, experts, and potential stakeholders to amplify its impact, ensuring a more meaningful and memorable experience for all involved.
Throughout the development of this mentorship website, we came to understand that our initial concepts were merely the starting point.
By developing this product, we gained crucial insights into building a hyper-personalized mentorship platform that empowers both mentors and mentees. This platform fosters a vibrant ecosystem that transcends traditional mentorship, aiming to create lasting positive change and transforming mindsets.
I also discovered that it's a continual, iterative process throughout the entire journey. Embracing this approach facilitates the creation of a solution that provides convenient, time-efficient, and user-friendly accessibility to the target audience, ultimately enhancing everyday life for greater convenience. With this approach, it clarifies the original intent, which is to define the problem and ultimately ensure a delightful user experience.
nimisha priya © 2024
The Ultimate Decision: The Champion's Return
The Whispering Echoes of Intended Impact
Based on extensive research and data collection encompassing quantitative, qualitative, and competitive analysis, a few selected key product features are structured as follows:
Based on extensive research and data collection encompassing quantitative, qualitative, and competitive analysis, a few selected key product features are structured as follows:
.UX.STRATEGY.innovation.
.UX.STRATEGY.innovation.
Jan 2024 - April 2024
Jan 2024 - April 2024
Project Duration
Project Duration
Project Duration
Varied Stakeholders
Varied Stakeholders
Varied Stakeholders
UX Designer, User Research, Ideation, Conducting
interviews, Synthesising data, Personas, User journeys, Empathy maps, Design sprint, Paper and digital Wire-framing, Low and high-fidelity prototyping, Conducting usability studies, Iterations and Implementations
UX Designer, User Research, Ideation, Conducting
interviews, Synthesising data, Personas, User journeys, Empathy maps, Design sprint, Paper and digital Wire-framing, Low and high-fidelity prototyping, Conducting usability studies, Iterations and Implementations
UX Designer, User Research, Ideation, Conducting
interviews, Synthesising data, Personas, User journeys, Empathy maps, Design sprint, Paper and digital Wire-framing, Low and high-fidelity prototyping, Conducting usability studies, Iterations and Implementations
SDN President : Birgit Mager
YTB Board : Jihee Hwang, Lea Sevšek ,Anna Han ,Jaidon Lalor
Varied Tech. & Design Colleagues
SDN President : Birgit Mager
YTB Board : Jihee Hwang, Lea Sevšek, Anna Han ,Jaidon Lalor
Varied Tech. & Design Colleagues
SDN President : Birgit Mager
YTB Board : Jihee Hwang, Lea Sevšek ,Anna Han ,Jaidon Lalor
Varied Tech. & Design Colleagues
My Varied Hats
My Varied Hats
My Varied Hats
The Pursuit for Actionable Insights
The Pursuit for Actionable Insights
The Pursuit for Actionable Insights
Establishing the Context: Revealing the Project Terrain
Establishing the Context: Revealing the Project Terrain
Establishing the Context: Revealing the Project Terrain
Service Design Network Young Talent Board - Mentorship Platform (NDA)
Service Design Network Young Talent Board - Mentorship Platform (NDA)
How can a global team of diverse professionals unite to co-create a cutting-edge digital mentorship platform?
Let's find out…
How can a global team of diverse professionals unite to co-create a cutting-edge digital mentorship platform?
Let's find out…
How can a global team of diverse professionals unite to co-create a cutting-edge digital mentorship platform?
Let's find out…
**This project is strictly under NDA**
The SDN YTB envisions a vibrant community of global service design students and young professionals, connected and empowered to shape the future of the industry. Through accessible collaboration and learning, we aim to bridge the gap between education and professional practice, fostering diversity and equity in service design.
In the realm of Service Design: Once upon a time, a fresh need emerged, accompanied by a daunting challenge. In the vast landscape of service design, there was a noticeable absence—a dedicated platform to guide and mentor eager learners in this exciting new field.
Enter the UX case study project – a quest to reshape this narrative. The UX challenge is evident in the presence of a noticeable gap: a lack of a comprehensive digital platform that functions as its own ecosystem. Imagine a space where users not only receive mentorship but also engage with the community and master the intricacies of the service design industry.
Through immersive research and design thinking, the problem identified was that 68.8% of users encountered mentorship journeys deviating due to insufficient initial communication regarding career guidance and skill development.
An opportunity: How might we design a mentorship website that guides users through an impactful journey, empowering them in the field of service design?
**This project is strictly under NDA**
The SDN YTB envisions a vibrant community of global service design students and young professionals, connected and empowered to shape the future of the industry. Through accessible collaboration and learning, we aim to bridge the gap between education and professional practice, fostering diversity and equity in service design.
In the realm of Service Design : Once upon a time, a fresh need emerged, accompanied by a daunting challenge. In the vast landscape of service design, there was a noticeable absence—a dedicated platform to guide and mentor eager learners in this exciting new field.
Enter the UX case study project – a quest to reshape this narrative. The UX challenge is evident in the presence of a noticeable gap: a lack of a comprehensive digital platform that functions as its own ecosystem. Imagine a space where users not only receive mentorship but also engage with the community and master the intricacies of the service design industry.
Through immersive research and design thinking, the problem identified was that 68.8% of users encountered mentorship journeys deviating due to insufficient initial communication regarding career guidance and skill development.
An opportunity: How might we design a mentorship website that guides users through an impactful journey, empowering them in the field of service design?
**This project is strictly under NDA**
The SDN YTB envisions a vibrant community of global service design students and young professionals, connected and empowered to shape the future of the industry. Through accessible collaboration and learning, we aim to bridge the gap between education and professional practice, fostering diversity and equity in service design.
In the realm of Service Design : Once upon a time, a fresh need emerged, accompanied by a daunting challenge. In the vast landscape of service design, there was a noticeable absence—a dedicated platform to guide and mentor eager learners in this exciting new field.
Enter the UX case study project – a quest to reshape this narrative. The UX challenge is evident in the presence of a noticeable gap: a lack of a comprehensive digital platform that functions as its own ecosystem. Imagine a space where users not only receive mentorship but also engage with the community and master the intricacies of the service design industry.
Through immersive research and design thinking, the problem identified was that 68.8% of users encountered mentorship journeys deviating due to insufficient initial communication regarding career guidance and skill development.
An opportunity: How might we design a mentorship website that guides users through an impactful journey, empowering them in the field of service design?
Uncovering the root problems in mentoring and service design to inform a digital solution was a complex journey filled with challenges but also rich with potential.
As we set sail into the vast sea of research, our compass led us to key objectives: decision-making intricacies, diverse perspectives, motivational drivers, the flexibility yet structured conundrum, and the existing gaps among the competitors' digital products. These were the compass points guiding our ship towards a transformative destination.
The expedition to find the ‘who, what, why, where, when and how’.
Who is facing the issues with the digital realm?
Why do they desire the resolution of those issues and the benefits they hope to gain from it?
Where is the user when they're using the product?
What are the needs, and pain points in general?
When do they encounter these challenges?
How will the solution impact the users' work and their daily lives?
Uncovering the root problems in mentoring and service design to inform a digital solution was a complex journey filled with challenges but also rich with potential.
As we set sail into the vast sea of research, our compass led us to key objectives: decision-making intricacies, diverse perspectives, motivational drivers, the flexibility yet structured conundrum, and the existing gaps among the competitors' digital products. These were the compass points guiding our ship towards a transformative destination.
The expedition to find the ‘who, what, why, where, when and how’.
Who is facing the issues with the digital realm?
Why do they desire the resolution of those issues and the benefits they hope to gain from it?
Where is the user when they're using the product?
What are the needs, and pain points in general?
When do they encounter these challenges?
How will the solution impact the users' work and their daily lives?
Uncovering the root problems in mentoring and service design to inform a digital solution was a complex journey filled with challenges but also rich with potential.
As we set sail into the vast sea of research, our compass led us to key objectives: decision-making intricacies, diverse perspectives, motivational drivers, the flexibility yet structured conundrum, and the existing gaps among the competitors' digital products. These were the compass points guiding our ship towards a transformative destination.
The expedition to find the ‘who, what, why, where, when and how’.
Who is facing the issues with the digital realm?
Why do they desire the resolution of those issues and the benefits they hope to gain from it?
Where is the user when they're using the product?
What are the needs, and pain points in general?
When do they encounter these challenges?
How will the solution impact the users' work and their daily lives?
Journey of Iterative Refinement
Journey of Iterative Refinement
Journey of Iterative Refinement
The Investigative Journey
The Investigative Journey
Ideation Sessions, Design Sprints, User Flows, Storyboards, Usability Testings, and Blueprints.
Ideation Sessions, Design Sprints, User Flows, Storyboards, Usability Testings, and Blueprints.
The mission was clear:
Explore user behaviour and digital product usage intricacies, navigating through a journey that demands astute questioning and insights from experts, target users, and the broader community.
The mission was clear:
Explore user behaviour and digital product usage intricacies, navigating through a journey that demands astute questioning and insights from experts, target users, and the broader community.
Strategic Framework Implementation:
Employed a strategic design thinking approach by establishing a well-defined problem, and systematically gathering and synthesizing both quantitative and qualitative findings. This ensured a seamless integration of diverse data types. This resulted in the generation of ideas, the creation of prototypes, testing, and eventual implementation.
Strategic Framework Implementation:
Employed a strategic design thinking approach by establishing a well-defined problem, and systematically gathering and synthesizing both quantitative and qualitative findings. This ensured a seamless integration of diverse data types. This resulted in the generation of ideas, the creation of prototypes, testing, and eventual implementation.
Using Design Thinking, User Interviews, Surveys, Competitive Analysis, Personas, and Journey Maps. Delving into key user pain points guided us in customising the platform to address their individual needs effectively.
Using Design Thinking, User Interviews, Surveys, Competitive Analysis, Personas, and Journey Maps. Delving into key user pain points guided us in customising the platform to address their individual needs effectively.
